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Privacy Policy

Last updated: June 23, 2025

1. Introduction

EcoLearn Australia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website banking-equity.com and use our services.

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, postal address)
  • Educational background and professional experience
  • Payment information for course enrollment
  • Course progress and completion data
  • Communications with our support team

2.2 Automatically Collected Information

We may automatically collect certain information about your device and usage, including:

  • IP address and location data
  • Browser type and version
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website addresses

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and maintaining our educational services
  • Processing course enrollments and payments
  • Sending newsletters and marketing communications (with consent)
  • Responding to customer inquiries and support requests
  • Improving our website and services
  • Complying with legal obligations
  • Preventing fraud and ensuring security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and providing services
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with any merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Staff training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie practices, please refer to our Cookie Policy.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your information to another service provider
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided in the Contact section below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors that influence our retention periods include:

  • The nature of the information and its sensitivity
  • Legal and regulatory requirements
  • The purposes for which we collected the information
  • Our legitimate business interests

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and provide appropriate safeguards to protect your information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

EcoLearn Australia
Level 15, 32 Martin Place
Sydney NSW 2000
Australia

Phone: +61 2 9247 3456
Email: [email protected]

13. Australian Privacy Principles Compliance

As an Australian entity, we comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This includes:

  • Open and transparent management of personal information
  • Anonymity and pseudonymity options where practicable
  • Collection limitations and notification requirements
  • Data quality and security obligations
  • Access and correction rights for individuals

If you believe we have breached the APPs, you may file a complaint with the Office of the Australian Information Commissioner (OAIC).

EcoLearn Australia

EcoLearn Australia

Empowering sustainable tourism through education and certification programs.

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