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Cookie Policy

Last updated: June 23, 2025

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and how you can control your cookie preferences.

2. How We Use Cookies

EcoLearn Australia uses cookies for various purposes, including:

  • Ensuring our website functions properly
  • Remembering your preferences and settings
  • Analyzing website traffic and user behavior
  • Improving our services and user experience
  • Personalizing content and advertisements
  • Maintaining security and preventing fraud

3. Types of Cookies We Use

3.1 Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies.

Examples:

  • Session Cookies: Remember your login status and course progress
  • Security Cookies: Prevent unauthorized access and protect against attacks
  • Load Balancing: Distribute site traffic efficiently

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and content.

Examples:

  • Google Analytics: Track page views, user behavior, and site performance
  • Conversion Tracking: Measure the effectiveness of our marketing campaigns
  • Heatmap Tools: Understand how users navigate our pages

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and choices. They may be set by us or by third-party providers.

Examples:

  • Preference Cookies: Remember your language and region settings
  • Course Progress: Save your progress in online courses
  • Theme Settings: Remember your display preferences

3.4 Marketing Cookies

These cookies are used to deliver relevant advertisements and track the performance of our marketing campaigns. They may also be used by our advertising partners.

Examples:

  • Advertising Networks: Show relevant ads based on your interests
  • Social Media Pixels: Track conversions from social media platforms
  • Retargeting: Show ads to users who have visited our website

4. Third-Party Cookies

We may allow third-party service providers to place cookies on your device to provide their services. These include:

  • Google Analytics: For website analytics and performance monitoring
  • Social Media Platforms: For social sharing and authentication
  • Payment Processors: For secure payment processing
  • Customer Support Tools: For live chat and support services

These third parties have their own privacy policies, and we recommend reviewing them to understand how they use cookies.

5. Cookie Duration

5.1 Session Cookies

These cookies are temporary and are deleted when you close your browser. They are used for essential website functionality during your visit.

5.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They help us remember your preferences across multiple visits.

  • Short-term: 1-30 days for basic functionality
  • Medium-term: 1-12 months for user preferences
  • Long-term: Up to 2 years for analytics and marketing

6. Managing Your Cookie Preferences

6.1 Cookie Consent Manager

When you first visit our website, you'll see a cookie banner allowing you to:

  • Accept all cookies
  • Accept only necessary cookies
  • Customize your cookie preferences

You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Allow only first-party cookies
  • Delete existing cookies
  • Set preferences for specific websites

6.3 Browser-Specific Instructions

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

7. Impact of Disabling Cookies

While you can disable cookies, doing so may affect your experience on our website:

  • Necessary Cookies: Disabling these may prevent core website functionality
  • Analytics Cookies: We won't be able to improve our services based on usage data
  • Functional Cookies: You may need to re-enter preferences on each visit
  • Marketing Cookies: You may see less relevant advertisements

8. Mobile Devices and Apps

If you access our website through a mobile device, you can control cookies through your device's browser settings. For mobile apps, we may use similar technologies such as:

  • Device identifiers
  • Local storage
  • Analytics SDKs

You can manage these through your device's privacy settings.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify users through our website or email
  • Request new consent if required by law

10. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

EcoLearn Australia
Level 15, 32 Martin Place
Sydney NSW 2000
Australia

Phone: +61 2 9247 3456
Email: [email protected]

11. Cookie Settings

Manage your cookie preferences below:

EcoLearn Australia

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Empowering sustainable tourism through education and certification programs.

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